Refund Policy

Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.

As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the ‘learn N lead’ website you agree to our Privacy Policy, Terms of Use and the points below.

learn N lead Information Practices
‘learn N lead’.org provides online and classroom training for PMP, CAPM, Six Sigma, ITIL, Primavera, MS SharePoint, PMI-ACP, PMI-RMP, Minitab, MS Project using this website. Our courses are designed to help project managers in professional certification exam preparation.

Cancellation & Refunds: Classroom Training/Instructor led online training
‘learn N lead’/ Eklavya Educators , reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)

In case ‘learn N lead’/ Eklavya Educators cancels an event, 100% refund will be paid to the delegate.
If a cancellation is done by a delegate 7 days or more, prior to the event, 10% of total paid fee will be deducted and the remaining amount will be refunded back to the delegate.
If a cancellation is done by a delegate 7 days or less, prior to the event, no refunds will be made.
Cancellation & Refunds: Online Training
If the cancellation is done by the delegate within 48 hours of subscribing, 5% of total paid fee will be deducted as administration fee.
If the cancellation is done by the delegate after 48 hours of subscribing no refund will be made.
In case of third party courses (eg. MS Project and MS Share point), 50% of total paid fee will be levied as administration and cancellation charges will be levied on the total fee paid by the delegate and the remaining amount will be paid if the cancellation is done within 48 hours of subscription.
No refund will be made to the delegate after 48 hours of subscribing to the course.
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via same source (original method of payment) within 5 to 7 working days after intimation by the customer.

Note 1: All refunds will be processed within 30 days of receipt of the refund request.

Note 2:learn N lead / Eklavya Educators operates with number of website which are as follows

www.learnnlead.org
www.prince2-certification.training
www.itil-certification.training
www.pm-certification.training
www.big-data-hadoop.training
www.mobile-development.training
www.speakenglish.training
www.sixsigma-certification.training