ITIL® EXPERT CERTIFICATION TRAINING

ABOUT ITIL® EXPERT CERTIFICATION PROGRAM

If you are highly interested to demonstrate the service expert knowledge of ITIL then his course is specially designed for you . ITIL Expert certification is the next stage after ITIL Foundation. ITIL Practitioner provides “how to” guidance to begin applying ITIL best practices within an organization. It has been developed provide a step between Foundation and the Intermediate Level and aims to improve the ability of individuals to adopt and adapt ITIL in their organizations.

Route to the Certification

To achieve this certification level,
For this course you must complete 22 credits through the ITIL® levels. Out of these 22 credits, one must need 2 credits from ITIL®
 foundation level and 5 credits from Managing Across the Lifecycle or MALC module. For rest 15 credits, individual can either choose modules from the Capability Stream or Lifecycle Stream. To achieve ITIL® 
.

Service Lifecycle Stream Course Structure

ITIL® foundation (IT Service Management) 2 Credits
ITIL® Service Strategy 3 Credits
ITIL® Service Design 3 Credits
ITIL® Continual Service Management 3 Credits
ITIL® Service Strategy 3 Credits
ITIL® Service Transition 3 Credits
ITIL® Managing Across the Lifecycle (MALC) 5 Credits
Total 22 Credits
 

Balanced Course structure

ITIL® foundation (IT Service Management) 2 Credits
ITIL® Service Strategy 3 Credits
ITIL® Service Design 3 Credits
ITIL® Continual Service Management 3 Credits
ITIL® Operational Support & Analysis 3 Credits
ITIL® Planning protection and Optimization 3 Credits
ITIL® Managing Across the Lifecycle (MALC) 5 Credits
Total 22 Credits
 

Benefits of ITIL® Expert Certification Training

If you want your company to be fast in customer service delivery process then this course is designed for you .the chain for increasing the growth of your business and make your company to reach at the good height. Once trained, individual will learn how developing and fast-growing organizations are mapping their service strategies to achieve higher growth.

How do I become an ITIL® expert?

To become an ITIL® expert, you need the followings:

2 credits from ITIL® foundation course.
15 credits from ITIL® Intermediate level course.
5 Credits from ITIL® MALC course.
2-3 years of experience in IT industry.
Successful completion of recommended training hours for each course.
 







25 Nov




 

ITIL® EXPERT Certification
$799
E-LEARNING
35 HOURS
itil expert